Geocentrix logo

Geocentrix - putting you at the centre

Home Products Support Training Shop Forums
 

Scenic House, 54 Wilmot Way
Banstead, Surrey, SM7 2PY, UK
+44 (0)17 3737 3963
www.geocentrix.co.uk
webmaster@geocentrix.co.uk

Geocentrix logo

Product support

Welcome to product support

Remote support

'Remote support' involves someone from Geocentrix taking control of your computer via the Internet. This allows us to see the problem you are having 'in situ' and relieves you from writing up the problem in an email.

You control the access we have to your computer via a password which lasts for a single remote session only.

Remote support is available to Geocentrix customers who have taken out priority technical support.

How do I get remote support?

Just follow these steps:

  1. Download and run Geocentrix Remote 2*
  2. Send an email to Geocentrix Technical Support or call +44 1737 373963 to say you have started a remote support session
  3. Wait for us to connect to your computer
  4. You will be prompted to give your permission before the connection is opened

*This is a rebadged version of TeamViewerQS

Support for Geocentrix software

Geocentrix provides three levels of support for its software products:

All Geocentrix software comes with FREE basic support for the lifetime of the product.

To see a list of the latest updates for our software, click here.

Support for Geocentrix training courses

Geocentrix provides free technical support to all delegates who attend an in-house or public training course delivered by Geocentrix.

Click here for further details.

Other resources

 

Geocentrix website

Home page
Online shop
About us
Contact details
How to find us
Terms of use

Products

Home page
Geocentrix ReActiv
Geocentrix Redoubt
Geocentrix Registrar
Geocentrix Renown
Geocentrix Repute
Geocentrix ReWaRD
Special offers

Training courses

Home page
Decoding Eurocodes 2+3+7
ReWaRD Hands-on
Repute 2 Hands-on

Lectures/external links

Home page
Eurocode 7 website
Decoding Eurocodes blog
Decoding Eurocode 7 book
Earth pressure book

Search

Google